Privacy Policy

This Privacy Policy has been developed to better serve users who are concerned about how their Personally Identifiable Information (PII) is being used online. PII, as used in UK Privacy Law and Information Security, is information that can be used alone or with other information to identify, contact or locate an individual person, or to identify an individual in context. Please read our Privacy Policy carefully to gain a clear understanding of how we collect, use, protect or otherwise process your personally identifiable information in accordance with our website.

WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT OUR BLOG, WEBSITE OR APP?

  When ordering or registering on our website, you may be asked to enter your name, postal address, phone number or other details as appropriate to help you have a better experience.

WHEN DO WE COLLECT INFORMATION?

  We collect information about you when you register on our site, place an order, subscribe to our newsletter or enter information on our site.

HOW DO WE USE YOUR INFORMATION?

  We may use the information we collect from you when you sign up, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the site or use certain other site features in the following ways:

To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To improve our website in order to better serve you.

To allow us to better service you in responding to your customer service requests.

To quickly process your transactions.

To send periodic emails regarding your order or other products and services.

HOW DO WE PROTECT VISITOR INFORMATION?

  Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access to such systems and are required to keep the information confidential. Additionally, all sensitive/credible information you provide is encrypted via Secure Sockets Layer (SSL) technology.

  When users place an order, enter, submit, or access their information, we implement various security measures to maintain the safety of your personal information.

  All transactions are processed through a gateway provider and are not stored or processed on our servers.

DO WE USE ‘COOKIES’?

   Yes. A cookie is a small file that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow it) to enable that site’s or service provider’s systems to recognize your browser and to capture and remember certain information. For example, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current website activity, which enables us to provide you with better services. We also use cookies to help us compile aggregated data about site traffic and site interaction so that we can provide better site experiences and tools in the future.

WE USE COOKIES TO:

Helps remember and process items in your shopping cart.

Understand and save user preferences for future visits.

Keep track of advertisements.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser (such as Internet Explorer) settings. Every browser is slightly different, so please check your browser’s help menu to learn the correct way to modify cookies.

If you turn off cookies, some functionality will be disabled. This will not affect user experience, to make your website experience more efficient, some of our services will not function properly.

THIRD PARTY DISCLOSURE

We will not sell, trade or otherwise transfer your personally identifiable information to outside parties unless we notify you in advance. This does not include web hosting partners and other parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other purposes.

THIRD PARTY LINKS

We do not include or offer third-party products or services on our website.

ACCORDING TO CALOPPA WE AGREE TO THE FOLLOWING:

Users can visit our site anonymously.

USERS WILL BE NOTIFIED OF ANY PRIVACY POLICY CHANGES:

On our Privacy Policy Page

USERS ARE ABLE TO CHANGE THEIR PERSONAL INFORMATION:

By chatting with us or sending us a ticket

HOW DOES OUR SITE HANDLE DO NOT TRACK SIGNALS?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

DOES OUR SITE ALLOW THIRD PARTY BEHAVIORAL TRACKING?

It’s also important to note that we do not allow third party behavioral tracking

FAIR INFORMATION PRACTICES

The Fair Information Practices Principles form the backbone of U.S. privacy law, and the concepts contained within have played an important role in the development of data protection laws around the world. Understanding the principles of fair information practices and how to implement them is critical to complying with the various privacy laws that protect personal information.

IN ORDER TO BE IN LINE WITH FAIR INFORMATION PRACTICES WE WILL TAKE THE FOLLOWING RESPONSIVE ACTION, SHOULD A DATA BREACH OCCUR:

We will notify the users via email

Within 7 business days

We also agree with the Individual Redress Principle, which requires individuals to have the right to pursue legal enforcement against data collectors and processors who do not comply with the law. This principle requires not only that individuals have enforceable rights over data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute breaches by data processors.

WE COLLECT YOUR EMAIL ADDRESS IN ORDER TO:

Send information, respond to inquiries, and/or other requests or questions.

Process orders and to send information and updates pertaining to orders.

We may also send you additional information related to your product and/or service.

Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

TO BE IN ACCORDANCE WITH CANSPAM WE AGREE TO THE FOLLOWING:

NOT use false, or misleading subjects or email addresses.

Identify the message as an advertisement in some reasonable way.

Include the physical address of our business or site headquarters.

Monitor third party email marketing services for compliance, if one is used.

Honor opt-out/unsubscribe requests quickly.

Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will immediately remove you from all correspondence. Contact us

If you have further questions/issues, please don’t hesitate to contact us

Customer Service Hours: Mon-Sun 10:00AM – 23:00PM(Hong Kong Time)

Company: Pandamegamall Co., Ltd.

Adress: Lippo Sun Plaza, 28 Canton Road, Tsim Sha Tsui, Hong Kong